Chrisma Print

We accept returns and exchanges within 14 days of delivery.

Important note: Since we make each item specifically for you, returns or exchanges are only possible if the item arrives damaged or faulty.

Unfortunately, we cannot accept returns for products that are free of defects but were ordered in the wrong size or color, for example. Please check your order carefully before completing it.

If your item is damaged or faulty, please contact us immediately with photos of the problem. We will promptly address the issue and find a solution—be it a free replacement or a refund.

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):